Questions, answered straight

For anything clinical, yes — and it is free. We will not book you in for an injectable, a laser or a skin course without seeing you first. For hair, nails, tanning and massage you can book straight in.

Book online on our Book Now page, send us a request on our Contact page and we will confirm with you, call us on 07486 606712, or message us on WhatsApp.

10am–9pm weekdays, 10am–6pm Saturday, 10am–4pm Sunday. Evenings and weekends are genuinely available, not just in theory — it is the main reason people move to us from salons that shut at five.

3 Prospect Street, Caversham, Reading RG4 8JB. We are on the main street in Caversham, a few minutes from Reading town centre. There is no parking outside the salon, but Waitrose gives 90 minutes free and Iceland gives 3 hours free, both a few minutes' walk away.

Yes, the salon is wheelchair accessible. If you have any access needs, call us before your visit and we will make sure everything is ready for you.

By cash, card (including Amex), Klarna or Clearpay, or online when you book on our Book Now page.

We have a 48-hour cancellation policy, so please give us at least 48 hours' notice to cancel or move your appointment. A £50 deposit applies to any treatment costing more than £200 and is taken off your treatment total. Missed appointments are charged the full price of the treatment. See our booking policy for details.

Because the cost usually depends on your plan. The right plan for your skin might be one session or a course. You will be given the full cost at your consultation before you commit to anything, and the consultation is free.

Ask us about the payment options available. At your consultation we will set out the whole plan and what it costs.

Yes. Buy one online through Treatwell or in the salon. They cover all of our treatments and are valid for six months.

Yes, and there is no obligation. If we do not think a treatment is right for you we will say so and suggest what is — even when that is cheaper, and even when it is nothing at all.

Start with what is bothering you rather than a treatment name. Our concerns pages group treatments by the problem they solve, and the consultation exists to work out the rest.

Yes, with Amber, alongside Tixel. The two work differently, and your practitioner will explain which suits your skin.

It varies enormously. Some treatments settle within days, while others, such as HIFU and Sculptra, build over the following months. Your practitioner will explain what to expect for your treatment.

Every practitioner here is qualified and insured for what they do, and we will not go ahead with a treatment if your history or anatomy makes it unsuitable.

Yes, with planning. Leave at least three weeks for anything injectable so swelling and bruising have gone. LED and facials are safe the same week.

Four Ergoline beds, bookable in five, ten, fifteen or twenty minute slots.

Bronze is £30 a month for 30 minutes, Silver £60 for 60 minutes and Gold £90 for 90 minutes, used across separate visits in slots of 5, 10, 15 or 20 minutes. There is no minimum commitment beyond the first month, and we need 30 days' notice to cancel. Minutes expire after 30 days and do not roll over.

We follow the equipment's guidance and will advise you based on your skin type.